At LUBE-IT, we have an ongoing commitment to your success.
That is why the help and support you need is right at hand, including a range of Customer Support features and options.
Get the most of your software with personal one-on-one support. You will find our Technical Support staff to be knowledgeable, helpful and easy to work with. Regardless of whether you are a computer expert or just a beginner, we are here to help you stay productive.
|Telephone Support||800-613-5525 x 4 or 425-391-9046
Monday – Friday 8:00-4:00 PST (or by appointment)
|Web Support||Web Technical Support Contact Form|
|Web Conferencing||Access via information provided from Generation Systems’ Technical Staff.|
|Remote Viewing||Access via information provided from Generation Systems’ Technical Staff|
|Software Updates||Website Download (See download link below)|
|Version Upgrades||Email notification, otherwise contact our sales team at 425-391-9046 x 2|
Your Annual License includes full technical support, feature updates and additions with e-mail notification, web-support, periodic web-training, and no cost major version releases.
The Annual License renewal is due on the anniversary of purchase and each year thereafter.